Licensing, compliance and enforcement under the Gambling Act 2005 3 Licensing
The policy proposals set out in this government response are intended to modernise the land-based gambling sector and help it to thrive sustainably. In addition, operating costs have risen significantly over this period, especially as a result of rising energy costs, which have increased by over 225% for some operators. The land-based gambling sector, unlike the online gambling sector, has faced significant challenges in recent years as a result of business inactivity during periods of COVID-19 restrictions. In September 2019, the Gross Gambling Yield (GGY) generated by remote gambling overtook that of land-based gambling for the first time (excluding lotteries). The white paper acknowledged that the emergence of new technology and the availability of online gambling since the Gambling Act 2005 came into force has substantially altered the gambling landscape. Measures relating to casinos – one draft affirmative and one made negative statutory instrument.
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Under strict regulations from the authority, online casinos are bound to offer you fair outcomes on every spin or hand.Legal UK casinos also offer you better safety and security. Though offshore casinos aren’t explicitly illegal, they must have a licence from the Gambling Commission to accept players from the UK.You’ll also find complaints online about fixed or rigged games on casino sites. With hundreds of online casinos operating in the UK, it can be tricky to find one that suits your preferences. Our mission is to provide a comprehensive overview of the gambling industry and online casinos in the UK, ensuring that everyone, regardless of their level of experience, can access invaluable insights.
- However, over the longer term, some industry representatives have suggested that operators would likely further reduce their number of Category C and D cabinets in favour of multi-staking Category B cabinets.
- You can then verify the details directly on the official licence register.
- On the other hand, in 62% of all sessions from April to September 2019, the player either won money on the machines or lost an amount up to £20.
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Arcades and bingo premises are subject to an 80/20 rule which governs the balance of Category B (maximum £2 stake) and Category C or D machines in these venues (up to a maximum £1 stake). With technological developments, land-based casinos have been able to introduce a greater range of customer protections and the experiences of applying these across each type of licence have provided insight on the likely impact of any proposed changes. Since the Gambling Act 2005, land-based casinos have operated under two licensing regimes with different requirements in terms of the type and volume of product they are able to offer, as well as venue size. By consulting the UKGC and legal experts, operators can build compliant, player-focused casinos that thrive in 2025 and beyond.
Changes to legislation:
There has also been a decline in gaming machine usage in alcohol licensed premises. Gaming machines are currently permitted in a variety of locations and divided into various categories based on factors such as maximum stake and prize available, as well as the premises where they may be used. Some licensed betting offices also use a cross-channel digital wallet that can be topped up at cash desks as well as on the operator’s website and used on machines. We will use the responses to this consultation as well as wider engagement with the sector to gather data to estimate the likely change in machine configuration in bingo and arcade venues. Category B machines are significantly more profitable for operators earning considerably higher GGY than Category C and D alternatives.
In July 2026, UK ministers began a crackdown on unlicensed casinos sponsoring sports teams. Under the second stage of the process the authority has to decide between the competing applications and grant any available licences to those applications which in their opinion will result in the greatest benefit to its area. This process will result in one or more provisional decisions to grant a premises licence, which will be disclosed to the applicant and any party that made representations.
Eligibility for a British gambling licence depends upon the Gambling Commission’s assessment of a variety of factors, primarily the integrity and probity of the applicant and the applicant’s ability to conduct gambling in a solvent and responsible manner in compliance with law and regulation. Free-to-play casino games with prizes are regulated by the Gambling Commission (licence required). Casino gaming (including slots and casino table games such as roulette & blackjack)
Where the ability to offer certain gambling activities has been expanded, the provision of these would not fall within the terms of Section 187 and would therefore not require an application to vary the premises licence solely for the addition of an authorised activity. For example, the new Regulations authorise converted casino premises to offer betting. Operators and licensing authorities should also have regard to Section 187 of the Gambling Act 2005 (opens in new tab) in respect of applications to vary a premises licence. To be clear, any premises licence applications made to access entitlements under the new Regulations are the same in nature as any other premises application and should be processed in the same way by licensing authorities. An existing non-remote 1968 Act casino licence holder does not wish to change their existing operation after the new Regulations come into effect.
They also stated that individual gambling businesses should be allowed to decide if they would like to update their systems to provide direct debit card payments as it would be a significant cost to businesses to update all machines to have this functionality. We expect that operators will ensure that Category C and D machines made available to meet the ratio are available for use and have genuine customer appeal. We received some responses which suggested that Option 1 would be preferable to Option 2(a) for ensuring that a genuine offer of Category C and D machines are made available to customers. In respect of ensuring that customers receive a genuine offer of Category C and D machines, Option 2 is the only option which we believe would achieve this objective better than Option 2(a).
We do not propose that these machines should be required to be moved to an age-restricted area. We propose to move the voluntary commitment into legislation, introducing a legal age limit of 18 on Category D ‘cash-out’ slot-style machines. In order to future proof the gaming machine industry and adapt to modern payment technologies, we are seeking views on a range of player protections that will ensure players can use modern payment methods whilst mitigating the risk of harm. Without intervention, there is a risk that machines could become obsolete as we move towards a “cashless” society. The white paper proposed to reform the 80/20 rule in response to evidence that the current rule does not allow operators to adequately meet consumer demand, while still providing a balanced product offer to customers.
We will give further consideration to these casinos having the option of reverting back to the existing (current) regime, as this will be a decision unavailable to 2005 Act Small casinos. We also acknowledge concerns about an increased availability of machines potentially leading to greater opportunities for gambling-related harm. Feedback from engagement with operators has indicated that the sliding scale as proposed would benefit the majority of casinos, with over 80% of casinos estimated to benefit depending on how floor space is reconfigured. Forty responses were received to this question, with 60% opposed to venues being able to hold multiple licences.
Gambling operators that breach these conditions can face fines, compliance audits, and regulatory monitoring. It sets standards to keep gambling fair and open, crime-free, and to protect consumers from harm. Online gambling is strictly regulated by the UK Gambling Commission. Click the link and see if the licence casinos not on gamstop status is “active”. In the search bar, enter the short version of the licence number.
Additionally, gambling companies need to comply with the Financial Action Task Force’s Recommendations. According to these rules, gambling companies must assess the risk of money laundering and terrorist financing in their business. All licensed operators must comply with the License Conditions and Codes of Practice (LCCP). In December 2023, the Gambling Commission launched a new ‘Tell us something in confidence’ service to report criminal and suspicious activity in the gambling industry.
This option balances our 2 key priorities, the first being to support arcade and bingo premises through increased commercial flexibility within the context of many businesses operating at a loss post-COVID-19. Under the current rules, there is a risk that operators entering the market might use in-fills and tablets to account for the totality of their Category C and D offer while offering Category B machines exclusively on more popular cabinet machines. We also received a small number of responses from gaming machine manufacturers and suppliers to the supplementary consultation. Given the small number of responses, we assume that the favoured option amongst licensing authorities remains Option 2. We also received a small number of responses from local authorities, charities and gaming machine manufacturers. In arcade premises, 2.3% of Category B gaming machine sessions result in losses of £200 or more, compared to 2% of combined Category C, Category D and mixed sessions.
Bacta have argued, however, that the benefits to operators would not be as substantial as those outlined in Option 1. Data provided by industry indicates that this option would achieve to a limited extent the objective of ensuring commercial flexibility. Option 2 would likely remove any incentive for operators to not abide by ‘available for use’ guidance. This proposal outlined in Option 2 would require any such premises to have one Category C or D cabinet for each Category B cabinet it sites.
These operators employ player protection measures like SSL encryption, secure payment portals, firewalls, and two-factor authentication to keep you and your data safe. Whatever your answer is, you should always choose British gambling sites running under a valid licence from the UKGC. Almost all UK casinos offer top-notch desktop sites you can access through your browser. If you prefer playing on a desktop, choosing any of the popular UK casinos will be good for you.
For example, we do not think that it would be appropriate for a casino that has a gambling area of 280sqm and a table gaming and non-gambling area of 140sqm to be able to site 40 SSBTs alongside 25 gaming machines and at least five gaming tables. The primary benefit of this measure is increased GGY for casinos that take up additional gaming machines. Gambling operators must ensure that their supervision and monitoring of gaming machines enables them to meet the requirements of the Act and conditions of their licence. For those customers who switch from other casino products to gaming machines as a result of this measure, the risk of increased gambling harm as a result of these measures may be limited.
Please see the casino (host), bingo (host), general betting (host) (real events) or general betting (host) (virtual events) licences for further details. If you manufacture gambling software, but also provide facilities for gambling only in circumstances in which you host those facilities through other operators’ platforms, then you may be eligible to hold a host operating licence. Some gambling software businesses provide facilities for remote gambling by making their games or betting content available to customers of other operators.
We anticipate that our proposal to allow operators to increase their number of Category B machines to 50 percent will enable operators to better meet customer demand, and in turn minimise the likelihood of ‘available for use’ guidance being subverted. The Gambling Commission has expressed concern that operators currently seek to maximise Category B machine numbers by providing Category C and D games on inaccessible small tablets or via in-fill machines. For example, some options may place further emphasis on achieving commercial flexibility than achieving customer choice of higher and lower staking machines, and vice versa.
An operating licence allows you to provide gambling activities to customers in Great Britain. That said, established casinos with longer track records give some players extra reassurance. Most of the casinos in this list process the majority of withdrawals within 24 hours.
This will be used to model the estimated increase in GGY for each option in the final impact assessment. Therefore, we cannot currently estimate the total increase in GGY for each option. We welcome further evidence on this in the consultation response. Energy costs per machine will be estimated in the final stage impact assessment using an energy calculator.
Net position would be defined as the total of all deposits and winnings minus the sum of all losses since the start of the session, and both these proposals would align to the changes made to online game design by the Gambling Commission in 2021. Rules introduced by the Gambling Commission in 2021 for online slots games mandate the display of money and time spent during a session. Players could also benefit from objective statements about their gambling activity rather than purely internal budgeting during sessions. In your view, is there any specific safer gambling messaging that should be considered within cashless gambling?
In the 2024–25 reporting year, 156 new operating licence applications were submitted and 75% were processed within 16 weeks. The Advertising Standards Authority (ASA) regulates gambling advertising, though LCCP breaches by licence holders are enforced by the Commission itself. The most recent significant RTS update came into effect on 17 January 2025, extending requirements previously applicable only to slots to a wider range of online casino products.
We think that the starting point for these thresholds should be deposits of £150 and 20 minutes of play across all machines but understand that further evidence may arise during its consultation. We think that the requirements of account verification, transaction limit, and deposit limits, alongside a minimum transaction time will provide appropriate safeguards for these lower stake machines. We do not propose that Category D machines are required to allow customers to set time and monetary thresholds in order to accept direct debit card payments. The pub sector argued that it would be disproportionate, cost-prohibitive and unlikely to be achievable on these types of machines. Some concerns were raised by industry about the technical feasibility of voluntary limits, particularly for Category D crane grab machines.